- Arrival Time
- Address and how to find your rental
- Key-Code – How to unlock your Door
- Do NOT Smoke
- TV User Guide
- Internet, WiFi Password
- Restart Internet (if it stopped working)
- Phone, cost and guidance
- BBQ Grill
- Beach items, chairs, umbrellas, toys
- Bedding, Towels, what we supply
- Toiletry, what we supply
- Plugged Sink or Bathtub, how to fix
- Windows, advises
- Air-Condition, operation and limits
- Cleaning advises
- Trash cans, when to move to curbside
- Post/Mail at your rental
- Washer and Dryer
- Hot-Tub guidance
- Bicycles, where to find them
- Smoke detector, in case it beeps
- Small items missing or breaking, purchase allowance
- Recorded blemishes or damages
- Emergencies, advises
- Insects, outdoors flying insects
- Ants, how to prevent and fight them
- Departure time and steps to follow
- Useful local guidance
Your vacation will be starting soon and you need these arrival instructions for your rental home. On your arrival day, you may check-in at any time after 3:30 p.m. and there is no time limit when arriving late at night. If you consider arriving before 3:30 p.m. then please contact us to check if the cleaning has been finished and if the home is ready for your occupancy. If you rent a car, it is very useful to rent it with a GPS Navigation system or to bring one along.
Please park your car on the right side in the driveway, in front of the home, at house number 11352. Enter the fence gate on the right side, walk straight to your entry door. (It is not the door to the left)
Your vacation will be starting soon and you need these instructions, so you can have a good arrival at rental home. If you rent a car it is very useful to rent it with a GPS Navigation system or to bring one along.
The address of your rental home is 11350 Summerwinds Court, Fort Myers, FL 33908.
Arrival Map from the Airport: http://goo.gl/maps/QsEQY
The last ¼ mile in words: Drive Summerlin Blvd and turn right onto San Carlos, go about 500 yards and then turn right again, onto Summerwinds Ct. Pass about 7 houses at Summerwinds Ct and find the rental home on your left side. The number 11350 is displayed on the house.
To unlock the door please enter the code. On the lock buttons: Please pay only attention to the single-first-digit, uneven numbers. If you entered the code correctly then you will hear a short motor-noise from the lock, disengaging the deadbolt. Before you open the door please wait about 5 seconds for the alarm system to get deactivated. Should you fail the code, then press the closed lock-symbol and start over.
Lock the door when you leave. Please always press the center button with the ‘padlock symbol’ to lock the door each time you leave the home. Please double check if the door is really locked.
DO NOT SMOKE INSIDE THE HOME!
Smoking inside the home is not permitted and our cleaning staff will report to us immediately after departure, if they notice that it has been smoked inside the home.
You may smoke anywhere outdoors, but please don’t throw any cigarette butts in the yard.
One TV is connected to the internet for an unlimited choice of movies, documentaries and series via NETFLIX, which is a service that we subscribe for you. Turn the TV on and press the big round button in the lower center of the remote control. It will lead you to a menu. From this menu you can navigate left-to-right and select NETFLIX (The icon in the left bottom corner is the selected one). Once you have selected NETFLIX you can browse through unlimited choices.
Please pay attention that you don’t accidently log-out of the Netflix account. Once logged out there will be no longer access to Netflix and no re-login, unless you create your own Netflix-account.
If you switch the TV to its regular TV operation you might receive sometimes a few local channels (FOX and ABC) for local news & weather. Unfortunately there is no guaranty that you get any channel and there is no cable-TV available.
Because this modern TV is like a computer, it could occur that it does not turn on and could need to be power cycled. In that case, please unplug the power cord in the left back of the TV for 30 seconds and then plug it back in and wait about 5 minutes for the TV to restart.
The TV has basic live Cable-TV with approximately 18 channels. To watch those, the TV needs to be set with the black TV-Remote-Control to Source/Input “TV”, otherwise you will see a ‘no signal’ message or a black TV-screen.
You can choose your channel with the CHANNEL UP and DOWN button at the black TV-remote.
Free WiFi is included.
We have several networks, so please search for any Network with the strongest signal. When you are prompted for the password then please enter the password we supplied to you by email. If it does not connect then please choose the next Network on the WiFi list.
Please pay attention to the spelling and type all small letters.
Once you are connected, your device should save the settings for the next time you turn it on.
Sometimes an Internet Router can freeze up and the internet stops working. To restart the internet you need to go behind the house with the hot-tub in the backyard and open the breaker panel in the right side of the house. In the breaker panel you need to turn the 2nd breaker above the blue breaker for 30 seconds off, turn it back on, close the metal lid and in about 2 minutes is the internet back restated and should be online.
Video Guide for restarting the Internet:
If you call international, Germany for sample, you need to dial first “011-49” and then dial the phone number without the first zero in the area or city code. All calls, inbound or outgoing, are billed with $ 0.08 per minute, regardless if local, national or international destination. You don’t need to be worry that you could cause higher fees than $ 0.08 per minute because calls to destinations of higher fees, like international cell phones, are automatically blocked.
Your phone number in your rental home is 239 288 2668
The caller need to choose option 1 (English) and in order to call you need to enter
For the phone device you may find the full user manual at:
We provide all our rentals with an electric Grill. You may use the grill outside on your patio. Please clean the Grill after using it and please place it back where you found it. The cleaning lady does not clean the grills, so these will be as clean as left by the last tenant. Please leave them clean, as you would like to find them.
It could be that the previous guests have left some beach items behind. These could be beach toys, air floats, folding chairs, umbrellas, mats, fishing poles, etc. Those are items that guests have purchased for themselves and then left behind at departure. Please be aware, that we do not provide any warranty or support for their existence, function or condition.
All our bedrooms come with fresh washed linens. We do have two different styles of bedding ware. First style is the regular American style with top-sheet and comforter. The second style is the IKEA-style (imported from Scandinavia) and it is the common style in northern, middle and eastern Europe, including Germany and Scandinavia. This style does not have a top-sheet. Instead it has duvet-covers , slip-overs that cover the entire comforter. Those are washed at any guest exchange, just like as you would wash any top sheets. This style has one duvet-covered comforter for each person, meaning also a King-size bed has two duvet-covered comforter instead of one. Our inventory of American or IKEA-Style bedding is about half-and-half, as is our origin of guests. Our cleaning staff has mostly one set bedding pre-washed and exchanges bedding during final cleanings. Therefore it will be random of what type of bedding is setup for you.
If your rental has additional sleeper sofas and you have planed of using them as beds then please bring extra bedding for those with you. We don’t supply bedding ware for sofas.
We supply only two shower-size towels per booked guest. Sorry, we don’t supply any other size towels or wash clothes. Please bring them with you if you need them.
Toilet – To flash the toilet fully you need to keep the flash-handle down until the entire water reservoir has drained. Otherwise it will not fully move the content of the toilet down the drainage.
Toilet – Please do NOT flush any feminine hygiene products or non-dissolving toilette paper down the toilet. It will cause the plugging of the narrow pipes. The cleaning lady supplies 2 rolls of toilette paper per toilette-room to get you started. She also supplies the trash bags that are already in the kitchen trash can or bathroom trash can but not extra bags.
Plugged Sink or Bathtub
Plumbing in Florida seems easy to get plugged. If that happened please let a few inch water into the tub or sink, take a plastic bag and hold it tight over the overflow inlet (the opening where the water would go before it overflows the tub or sink), make sure you hold it tight because it need to be air-sealed. Take the toilet plunger, place it other the drain, press it slowly down and pull it faster out. That procedure is working the best to free your drain.
The shower valve opens by PULLING REALLY STRONG the handle out. Don’t worry, you don’t rip it out of the wall, even it may looks like that.
When taking a shower, please make sure the bathroom is ventilated. Otherwise the steam could trip the power circuit and leave the bath and patio outlets without power. If that happened the CGFI circuit in the circuit panel in the laundry room has to be reseted by flipping the tripped circuit 2 times fully back off/on/off/on.
The ceiling light in the bath and in the living room is a Sky-light (light from the sun) and they can’t be tuned off with a light switch.
For cooling our air-conditions are pre-programmed to adjust every 30 minutes by this formula:
OutDoorTemp = Outdoor temperature (measured in shade)
Target-Temperature = If OutDoorTemp > 86 then (OutDoorTemp – ((OutDoorTemp – 86) / 2 ) -10) otherwise Target-Temperature = 74
The above calculated target-temperature is the coolest possible setting. It can be adjusted to off or any warmer settings via cell phone SMS message to 2392880441 + Unit Name + Number Fahrenheit.
Because the thermostat is computer-network-controlled all buttons are without function.
Do not try to press any thermostat buttons, they will not work at all.
Do not try to disconnects the thermostat, it will cause an alarm to go off followed by an $50 service trip charge.
For saving energy, FPL-Florida recommends to keep the target-temperature constant at 78F or warmer: FPL-Recommendations
Please keep the patio/sliding door closed. Every time you open and close the sliding door goes the A/C system for 5 minutes in OFF mode.
If there is anything you notice as not proper cleaned at your arrival day or the next morning you would need to let us know right away. For anything reported later than that we can’t recall the cleaning personal for touch ups .
For your convenience you will find a small power vacuum for tile and wood floors.
We do not supply any cleaning products, laundry detergents, or additional paper towels and trash bags. There is no cleaning service performed from us during your stay but you don’t need to worry about the final cleaning. Our cleaning staff will clean the unit and wash the laundry after your stay.
Please place only recyclable items into the blue trash-can . (Only if you see/find the blue trashcan) The lid of the blue trash-can shows the items that belong into that can. All other trash-cans are for all other kind of trash. Please move the BLUE trashcan MONDAY evening and all other trashcans TUESDAY evening to the road. Pickup is the next day and could be early in the morning. After pickup, please move the empty cans back to there prior location.
Post / Mail
Please be aware that we don’t have postal service or an active mail box at this rental. If you plan to receive regular post/mail then please check with our local UPS store for renting a P.O.Box during your vacation in Fort Myers. Their address is: http://fortmyers-fl-3031.theupsstorelocal.com/ or phone (239) 454-7111
Washer / Dryer
There is a washer and dryer available for your usage. After each drying you need to pull the air-filter-grid , take all the fluff off and reinsert the cleaned grid. If the fluff is not removed, clothes could overheat and get burned. Please be aware, that you are using the washer and the dryer at your own risk, the rental firm is NOT responsible for any damages that could occur.
Hot-Tub / Whirlpool
The hot-tub for our 4 rentals at Summerwinds Ct is located 3 buildings to the left, house number 11406. Please walk using the left fence gate at building 11406 and pass the building at its left side. You will find the hot-tub in the very back of the home.
Caution / Very important: Never place a child or any heavy objects onto the hot-tub cover. It can easy break even the cover feels firm. It is only hard Styrofoam. Flip/fold the cover to the right or left to open the spa only if you use it. Always dry your feet and put slippers/shoes on your feet when you walk back into the tile floor area inside the home. Tiles are very slippery when wet. Parents please watch your children at all time. There is a JET button on the electronic control panel on the left side. The button controls the power on/off for the jets. All jets in the Spa can be turned to stronger or less strong. Please don’t close too many jets at once because it would build too much pressure in the hose-system under the spa and could cause damage. There is also a large mechanical control on the left side of the digital pane, please DO NOT TURN that control with the JETs being on. That control switches between two sets of jets or (center position) all jets at once. Before turning that control, please always make sure to turn the JETS-Power OFF, then turn the switch and after that, you can turn the Jet-Power back on. The temperature button lets you turn up the temperature each time you press the button. After pressing, it shows you the target temperature. A few seconds later it shows again the actual water temperature. Please do not set the temperature higher than 96°F -98°F.
Please plan your hot-tub use ahead. The heating takes about hour per 1°F. The light button turns on the LED’s. After using the spa, please set the temperature back to 85°F, turn off the LED lights and also turn the JET button to the lowest speed. Later it will turn off completely and it will cycle itself every 12 hours for 2 hours or periodically to keep the set temperature. Please ALWAYS place the cover back on the spa to avoid leaves and insects from falling into the water.
Parents please be very careful and never leave your children out of sight. To avoid accidents we also recommend moving the steps away from the spa while not using it.
Please be extra careful when you get out of the pool. Wet feet can be slippery. Always dry your feet and put slippers/shoes on your feet when you walk back into the tile floor area inside the home. Tiles are very slippery when wet. Parents need to watch their kids at all the time, please be careful to avoid accidents. If you have small children with you, never leave them out of sight and please use the upper lock-pin at the sliding door to keep it locked.
Please don’t use any glass around the pool (neither drinking glasses nor bottles), use only plastic cups. A broken glass could mean that the pool would need to be emptied to be able to find the cullet and will cause a $400 water bill. Usage of the pool is on your own risk and parents are responsible for their kids.
The use of all facilities and the pool is always at your own risk, we do NOT take any liability for any kind of accidents.
The water in the hot-tub is changed every 6 weeks. Bromine is used as a disinfectant. The swimmer-device with the bromine tabs shall remain in the hot-bub. Bromine tabs are refilled by our maintenance as needed. Bromine can make the water color yellow/brown and cloudy after usage. It also can cause a strong chemical odor when first opening the lid of the hot-tub. Unfortunately that is necessary to keep bacteria out of the warm water.
With lots of hot-tub usage it might be not enough care. You may need additionally to care yourself for the water’s quality. Please take a clean water bottle and take a water test to the nearby Pinch-a-Penny shop: http://www.pinchapenny.com/local/southwest-fort-myers
They will measure your water and sell you in small bottles the correct water clarifier or chemicals.
Garage / Bicycles
On the right side of the garage gate you will find a keypad. Please lift the lid and enter the code 1962 followed by pressing the up/down arrow. Please make sure that you press all buttons deep and slow, especial the last button, the up/down arrow need to be pressed and hold for almost 2 seconds, otherwise nothing happened. To close the gate, please repeat the same procedure.
This video demonstrates how to press the buttons correctly: https://youtu.be/zak2DRm6U9M
Please close the lid to protect the keys from rainwater.
The garage has a surveillance camera and it sends all motion as video clips to a web server. It is mainly used to determinate who picked and who returned bicycles in case something goes missing.
This garage is only for parking of our rental bicycles and not for parking any other vehicles or storing private property.
Parking in the driveway is only permitted to the guests of the house 11350 and 11352 Summerwinds Ct.
It is the garage on the left side of the building. On the left side of the garage gate you will find a keypad. Please lift the lid and enter the code 1968 followed by entering the up/down arrow. To close the gate, please repeat the same procedure.
Please close the lid to protect the keys from rainwater.
This garage is only for parking of bicycles and not for parking any other vehicles.
Please check the bikes for their safety before using. Usage of the bicycles is at your own risk and parents are always responsible for their kids. Please do not use a bike, if you find something not working on it. Please place the bicycles back in the storage after using. Please do NOT use the bikes to drive on the sand on the beach and also avoid getting them wet with salt-water. The fine sand and the salt-water damage the bikes and make them useless. Please place the bikes each evening either back to that garage or into a dry storage at your rental.
The bicycle storage and the bicycles are also accessible by other tenants of us. If usage of the bikes interferes with your usage, please let us know so we will give you access to a second bicycle storage. We don’t supply or support bicycle locks and helmets. Please bring your own lock if you plan to park bicycles out of your sight. At the end of your stay have all bikes to be back in the main storage garage.
Sometimes the batteries in the round smoke detectors go empty and the devices start to make a short, loud beep every 20 seconds or so. That signal indicates that the 9-Volt-rectangular battery needs to be exchanged. If you don’t find any battery in any drawer then please buy one and exchange it. We certainly reimburse the costs for it.
Small Items that you might miss or that might break
It could be, that you miss something in the household or that something could break, for example light bulbs, a can opener, a pot, a brush, a toaster, batteries for remotes or smog detectors etc. You may purchase such items without notifying us for a total value of up to $50. At the end of your vacation please send us a list and the receipt of the items you purchased and notify to us how much money you spent, so we can reimburse you for the expenses.
The largest and best supplied food and household items supermarket is Walmart at the South-East-corner of Summerlin Blvd and San Carlos Blvd.
Known blemishes or damages – There are none reported.
If you find blemishes or damages at your arrival or next day then please report those immediately via email to: firstname.lastname@example.org so you will not be held accountable for them.
If you don’t have access to email then please report them to the phone number you received with the email containing the link to this guide.
The cleaning staff always checks the inventory, especial also the existence of the grill and vacuum shorty before your arrival. However, should be any of those items missing then please also report this immediately to us, otherwise you will be held accountable for lost items.
If something needs urgent attention, like a leaking water pipe, a non-stopping toilette flush, a entry door lock that does not open, A/C that does not work, etc., please don’t hesitate reporting it to the phone number you received with the email containing the link to this guide or via Email to: email@example.com
Emergency Medical – Police – Fire truck
For such kind of emergency USE YOUR CELLULAR PHONE to dial 911
(if you don’t have a cellular phone then we recommend that you get a pre-paid cellular phone as the phone in the house is an VOIP-internet connected phone and does NOT provide 911-routing.)
and provide your address:
No-See-Ums (Bug Bites)
You might wake up in the night or morning and something is itching. No, it’s not bed bugs, fleas or anything in your rental. It’s the bites from the invisible No-See-Ums bugs common in our area. They are an outdoors insect, mostly active during the sunset time or on cloudy days. You won’t find them in middays sunshine.
Best protection is the regular Mosquito repellant. Good worked always the spray called “Off Deep Woods” sold at Publix and Walgreen.
Ghost Ants and Sweet Ants
You want to make sure to keep all sweets away, sugar in the refrigerator and other sweets like cookies etc. in zipper bags. Please rinse empty drinking glasses right away. Those little ants only need hours to find their way in hundreds. The only way to keep them out it being strict about no sweets being exposed. Once they are in, they will keep looking. The only way to get ridge of them is the Terro liquid ant killer, sold by Publix or the Ace Hardware Store at the corner San Carlos Blvd and Kelly Green Rd. Apply little drops at corners that are passed by the ants and re-apply twice a day for about 3 days. That will eared their colony.
- Please make sure that all dishes are washed and placed back into the cabinets.
- Please place your trash in the big trash cans and move all of them to the curbside even if the trash pickup day is days away.
- Please make sure that all windows and all doors are locked.
- Very last step: Important! After the door is locked enter the code 3399
Useful local guidance
Restaurants in walking distance:
Public Fort Myers Beach Community Pool
with slides for kids and Olympic size swimming for adults:
on San Carlos Blvd, toward Fort Myers Beach, you can find this rental car business:
Scooters, Motorcycles & special Bicycles
Directly on Estero Blvd in Fort Myers Beach:
2500 Main Street – Fort Myers Beach, FL
Photos from our touristic surroundings
We collect the best photos from our area for presenting them in our online album:
Video from our most popular, next Beach